Privacy Policy

The LÖÖP ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, visit our spaces, or interact with our coliving services.

1. Information We Collect

We may collect information that you provide directly to us, including:

• Contact information: Name, email address, phone number, and mailing address when you inquire about a room, book a tour, or sign a residency agreement.
• Application and residency data: Employment or study details, move-in dates, room preferences, and other information needed to process your application and provide coliving services.
• Communications: Messages you send us via our contact form, email, or in person.
• Account and usage data: If you create an account or use member portals, we may collect login credentials and usage information related to our services.

We also automatically collect certain information when you visit our website, such as your IP address, browser type, device information, and pages visited, through cookies and similar technologies.

2. How We Use Your Information

We use the information we collect to:

• Respond to inquiries, process applications, and manage reservations and tours.
• Provide, maintain, and improve our coliving spaces and community programs.
• Send you updates about availability, events, and relevant offers (with your consent where required).
• Comply with legal obligations and enforce our terms and policies.
• Analyze usage to improve our website and services.

3. Sharing Your Information

We do not sell your personal information. We may share your information with:

• Service providers: Vendors who assist with operations (e.g., payment processing, maintenance, communications), subject to confidentiality obligations.
• Legal and safety: Authorities or other parties when required by law or to protect our rights, safety, or property.
• With your consent: In other circumstances where you have given explicit consent.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. No method of transmission over the internet or electronic storage is 100% secure; we strive to use commercially acceptable means to protect your data.

5. Data Retention

We retain your information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When no longer needed, we securely delete or anonymize your data.

6. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal information.
• Object to or restrict certain processing.
• Data portability.
• Withdraw consent where processing is based on consent.
• Lodge a complaint with a supervisory authority.

To exercise these rights, contact us at stay@theloopliving.in.

7. Cookies and Tracking

Our website may use cookies and similar technologies to improve your experience, analyze traffic, and personalize content. You can control cookie preferences through your browser settings.

8. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies.

9. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us so we can delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised policy on this page and update the "Last updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.

11. Contact Us

For questions about this Privacy Policy or our data practices, contact us at:

The LÖÖP
Email: stay@theloopliving.in
Address: 99, Jana Chaitanya Layout Road, Nanakramguda, 500032